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Payment & Shipping 

 

Free Shipping Worldwide

SHIPMENT
1.Fashion Apparel & "In Stock" Prom Dress
   Preparing Time: 5-7 working days to prepare your order according to our numerous orders every day.

2.Weddings Apparel

   Dresses Tailoring Time: 13-18 working days to tailoring your dress regardless standard size or custom
   measurements. If you not sure your order receiving time, please contact us: service@celeb16.com

3.Shipping Costs and Methods



Shipping Method



Flat Rate



Delivery Time



Area

Regular Mail
(Post office)
Free
5--10 working days  North America (USA )
5--10 working days  Oceanica (Australia)
5--10 working days  Europe (France Germany Belgium Luxembourg
 Netherlands)
5--15 working days  Europe (Sweden Portugal Italy)
6-15 working days  Europe (England)
6-15 working days  Europe (Finland Iceland Switzerland The Czech
 Republic Greece Austria)
6-15 working days
 Europe (Norway Denmark Sweden Ireland
 Luxembourg Switzerland The Czech Republic
 Slovakia Poland Slovenia Romania Hungary Latvia
 Lithuania Estonia)
10-20 working days
 North America (Canada Mexico)
10-20 working days
 South America
 
(Columbia Chile Peru Argentina Venezuela Ecuador)
10-20 working days
 Asia (Korea Japan Philippines Vietnam Thailand
 Singapore Malaysia India Pakistan Kazakhstan Iran
 Israel Saudi Arabia Cyprus Palestine)
10-25 working days
 Europe (Croatia Ukraine Georgia Spain Russia)
15-25 working days
 Africa (Egypt Libya Morocco South Africa Niger Ghana
 Cote d'Ivoire Togo Sultan Guinea)
15-25 working days
 Oceanica (New Zealand )
Express Shipping
$20
4-7 working days
 Europe *(Norway Denmark Sweden Finland France  Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Portugal Italy Croatia Slovenia Romania Greece Hungary Russia Ukraine Latvia Lithuania Georgia Estonia)

 Europe
England
5-8 working days
 North America (USA Canada Mexico*)
6-8 working days
 South America (Columbia Chile* Peru* Brazil* Argentina Venezuela Ecuador)
4-5 working days
 Asia (Korea Japan Philippines* Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)
5-7 working days
 Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)
4-6 working days
 Oceanica (Australia New Zealand)


*
Countries which requires customs duty. Delivery time: Before we can ship your order, Celeb16 has to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is seperate from the delivery time. Thank you for understanding!

I paid for express shipping but I am in a country which requires customs duty. How can I deal with this?

In consideration of our customers' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarrante no tax fee and will not bear any tax fee. But we will refund your payment for express shipping(if you have paid) to your account within 24 hours.We sincerely apologize for any inconvenience this may cause you.

It is urgent that I receive my order through express shipping.

Celeb16 is happy to provide our customers with express shipping service. However, there are additional costs to consider before choosing this option. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.Notice:If you choose express shipping, please remember to leave your contact number, this is required for express shipping.


4.APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered.For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.


Delivery

You tracking number and the express company website link will be given in about 3-5 working days by email after we received your payment.


Attention
: If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.


For more details, please contact our Customer Service